Examples
Customer notes
Notes to the people who buy. Short, specific, and ruined by a discount code.
Retail and ecommerce
A posted card and a note inside the parcel are different objects and are written differently.
Customer thank-you card wording
Thank-you cards for retail and ecommerce customers, why a discount code ruins one, and wording for first orders, repeat buyers and boutiques.
Notes to go in the parcel
Fifteen-word notes that go inside the box, how they differ from a posted card, and what to do about gift orders and size returns.
Automotive
The handover note, and the letter to a service customer who stopped coming in.
Thank-you notes after a car purchase
Handover notes from the salesperson rather than the dealership, including versions for a long build wait and a returning customer.
Letters to lapsed service customers
Letters to customers who stopped booking servicing, written without warranty threats, including the one you only send once.
Thank-you cards as a programme covers running these continuously rather than as a one-off, and handwritten notes for ecommerce covers the per-parcel version.
Keep reading
Customer cards
Thank-you cards for retail and ecommerce customers, why a discount code ruins one, and wordin…
Parcel notes
Fifteen-word notes that go inside the box, how they differ from a posted card, and what to do…
After a car purchase
Handover notes from the salesperson rather than the dealership, including versions for a long…
Service reminders
Letters to customers who stopped booking servicing, written without warranty threats, includi…
Wording examples
Wording and examples for the letters and cards Australian businesses and families actually ne…
Thank-you cards
Business thank-you cards written with a real pen - after a purchase, a referral, a donation o…
Sending more of these than you can write
Tell us roughly how many, and what they need to say. We will come back with an exact price and a production window.